Cancellation Policy

Policy for Session Packages Thank you for purchasing a session package with BBetter LLC! We are excited to help you achieve your fitness goals. Please take a moment to review our policies regarding your package: Commitment and Attitude: Your success depends on your commitment, lifestyle changes, and positive attitude towards the program. While we cannot guarantee specific results, your hard work will increase your chances of success.   Sessions: Sessions are typically 45 minutes and may be in person, on the phone, or via video call.   Punctuality: Please arrive on time for your sessions, as they will end at the scheduled time regardless of your arrival time. If you are more than 15 minutes late, you will be charged for the session.   Cancellations and Rescheduling: You must provide at least 12 hours' notice to cancel or reschedule a session.   Failure to provide sufficient notice will result in being charged for the session.   We offer one free short-notice cancellation (less than 12 hours' notice). Subsequent short-notice cancellations will be charged.   No-shows are not eligible for a free cancellation.   Refunds: Refunds are not typically granted.   Packages are for a specific duration (one month, three months, or longer), and services are expected to be rendered within that time.   Extensions may be granted at the trainer’s discretion.   Refunds may be issued if the trainer cannot provide the services and another trainer is unavailable.   Payments: Sessions are prepaid in the form of packaged sessions.   We will attempt to remind you before your package expires.   Please contact us before your expiration date to discuss possible extensions.   Media and Privacy: We may request to take photos with your permission for web and social media.   You have the right to decline or set conditions on the use of your image.   Liability Waiver: By participating in our fitness program, you acknowledge that you are aware of the potential risks and voluntarily participate.   You release BBetter LLC from liability for any accidental injury or illness.   You agree to disclose any health conditions that may affect your participation.   By purchasing a package, you agree to these terms and conditions. We look forward to working with you!

Contact Details

• 481 Lake Street, Bristol, NH, USA